If you conclude that our service does not meet your requirement, you can either contact us for a refund (if you purchased the product from our Website within the last 24 hours), or follow the refund policy of the reseller from whom you purchased the software (Thank you for trying our products).
To arrange a refund, complete the following steps:
Step 1. Determine Eligibility:
If you wish to arrange a refund for any product purchased directly from our website, we offer a 24 hours money back guarantee.
Refunds are available to those customers who purchased the product within the last 24 hours, as demonstrated by your proof of purchase information and if you meet requirements from Step 3. If you have this receipt, please follow the instructions in Step 2.
As you should know before ask for refund, there is a tax for every refund depends on sum which is taken by paypal (for ex), customer is mandatory to pay the refund fee.
Step 2. E-mail Your Proof of Purchase:
To claim your refund, please forward the e-mail confirmation (receipt) to firstname.lastname@example.org
The bestbots.ro online orders are handled using Paypal and other method payments. For each purchase from the www.CodeSevenHack.net website you should have received an e-mail confirmation from Paypal & Payeer, ROBOKASSA. Among other things, this e-mail indicates the following:
Source of purchase (Paypal or another payment method);
Customer Number, Order Number, or Reference Number;
Date of Purchase;
If you are unable to locate your e-mail receipt, you must give us your contact information and other details so that we can locate your order. The information you send must include the following: your full name, estimated date of purchase, purchased product, purchase price, and reason for returning the product. The date of purchase must be within the last 24 hours. E-mail this information to email@example.com
We will send you an e-mail to notify you whether you are eligible for a refund based on the proof of purchase you provided and product package you returned to us (if any). You must also save the product that you purchased from us (it can be a game item, game account or any software), and also remove the product (software) from any computers, devices that belong to you or are under your control.
If your request for a refund is confirmed, a credit will be processed to your Payment account within 2 to 7 business days following confirmation of eligibility.
Step 3. Therefore, we DO honor requests for the refund on the following reasons:
non-delivery of the product: due to some mailing issues of your e-mail provider or your own mail server you might not receive a delivery e-mail from us. If this take more than 72 hours you are eligible for non-delivery, in this case we recommend contacting us for assistance. Claims for non-delivery must be submitted to our Billing department in writing within 24 hours from the order placing date. Otherwise the product will be considered received and downloaded;
*In-game products (items) are automated delivered when you make a purchase, from firstname.lastname@example.org
major defects: although all the products are thoroughly tested before release, unexpected errors may occur. Such issues must be submitted for our Support Team's approval. We keep the right to rectify the error or defect within 6 month. If any deficiency is approved and we fail to correct it within 6 month from the date of the initial complaint letter or any other notification provided by a Customer, the refund will be issued to the customer in full without any compensations or reimbursements. OR, at customer's choice, replacement of the product of the same or around the same value can be offered.
product not-as-described: such issues should be reported to our Technical Support Department within 24 hours from the date of the purchase. Clear evidence must be provided proving that the purchased product is not as it is described on the website. Complaints which are based merely on the customer's false expectations or wishes are not honored. Sample products are available for evaluation purpose at our free sections.
DISPUTES and CHARGEBACKS
If you dispute with false claims and accusations, and if you are not in the 24 hour time frame, you are not eligible for refund and you are not allowed anymore to use/buy any of or products/services on all websites associated to us.
But everyone have a second chance, so if you want a comeback, you need to send the total amount of your disputes to us as a payment and to pay a chargeback fee of "#" dollars (if case).
Attempt to scam (start dispute and you lost it), will not lead to reactivate your license, you need to buy another one. It will be considered handling fee for the time and reputation lost.
- Contact us for more details.
We reserves the right to modify this Refund Policy at its discretion, or against any customer it believes is abusing this policy. Any such revision or change will be binding and effective immediately following the posting of the revised Refund Policy on the www.CodeSevenHack.net websites.
If any of software / application / service presented on this website will be not continued / updated because of developer / reason of service, we will not assume any responsibility and you will not be refunded, only if you are on the 24 hours refund policy.
Last update 03.09.2019